The basic plan services offered by the organization will be free for a duration of six months.

Care Buddy provides the comfort of companionship and oversight, ensuring that the service seekers have access to any assistance they might need. This assistance could include managing household needs such as arranging for an electrician, plumber, or gardener, etc. helping with shopping, or teaching how to use shopping apps like Blinkit, medication management, scheduling an appointment with the doctor, taking seva-seekers to the doctor etc.

OmSeva doesn’t provide nursing facilities to seva seekers under any plan as of yet. However, OmSeva does help seva-seekers in booking a doctors appointment or taking the seva-seekers to a medical facility.

OmSeva has its functioning headquarters in Indore. Initially, the services will be launched and operated within Indore only. After determining the scale of acceptance of OmSeva , its services will be launched nationwide.  

Care buddies of OmSeva are sevaks who live to serve. Our care buddies are morally more Enlighted. They are polite and have more patience. Dealing with the old does require someone who is soft-spoken and patient.

Our Care buddies are employed after thorough background check and police verification even after hiring from credible references.

Periodic feedback will be obtained from the seva seekers to express their satisfaction or dissatisfaction or any changes in services.

Safety monitoring involves real time checking if the care buddy is alone, or with authorized company.

Safety monitoring is two ways. For service provider as well as the service seeker. We will be monitoring for a hassle-free service. 

Services can be tailored to meet the specific preferences of those seeking assistance. Seva seekers can schedule visits from a care buddy once a week or daily throughout the week according to the frequency of visits they want.

No, the services aren’t covered by insurance. 

Yes, the service type can be customized to include this in the plan.  

The services might not be available 24/7. However, in case of medical emergencies Care buddy will reach to help. 

OmSeva will have its own link of resources. In case of medical emergencies, the care buddy will either arrange medical support at home, contact an ambulance, or take the patient to the hospital. 

Proper training will be provided to the Care buddies.  

Yes. Feedback will be taken from care seekers frequently. 

Family caregivers must sign the confidentiality agreement before he takes on his charges.  

Services for some specific medical conditions can be provided only after admins approval.  

No, these services can be availed by anyone. 

 No. Seva seekers can opt out of the services any time.